by Louis Todd | Feb 20, 2024 | M2, FAQs
Q: I have saved parts or reports from my M2 software. Where can I find them on my system? A: After the first launch of the M2 software a folder, named “Metlogix”, will be created at the following path: Drive Letter:UsersPublicPublic Documents This folder can also be... by Louis Todd | Feb 20, 2024 | M2, FAQs
Q: When I launch the M2 software I receive an error that the interface box has been disconnected or reconnected, And these messages persist. The software is not functioning properly as a result. What could be the cause of this? A: This typically indicates that your... by Louis Todd | Feb 20, 2024 | M2, FAQs
Q: How can I perform a backup, so that I can restore my M2 software settings at any time? A: The M2 software manages all of its software settings files from within the MetlogixSettings folder in the Windows 7/8 Public Documents folder. Settings files for general... by Louis Todd | Feb 20, 2024 | M2, FAQs
Q: When I cross an edge with the optical edge sensor on my comparator a point is not being entered in the system or is not being entered correctly. A: Confirm first that you have the Auto Edge probe selected, check the probe menu for the currently selected probe.... by Louis Todd | Feb 20, 2024 | M2, FAQs
Q: When I measure features in my M2 software the feature sizes are incorrect by a large or significant amount. What could be the cause? A: More than one cause can be attributed to incorrect feature results: Confirm that the unit type you intend to observe results for... by Louis Todd | Feb 20, 2024 | M2, FAQs
Q: How do I print only some of the columns from my current report view? A: Column selection can be used for printing and exporting report data. When you select a report column by pressing, or clicking, in the column header, the selected column should become...